
OK, to start with the pizza place down the street is closed on Monday. I forgot that and we (ok mainly me) were just dying for a pizza. Because they are cheap (mmmh!) we decided we would give a shot to Dominos,… and because I am a bit of a geek I wanted to order online. Bad bad bad trip.
Ordering online on dominos.ch website was just my worst e-commerce experience!! I do not even know how it could be worst… they are just the best in the worst. I had to register but it did not take in account my address, then I had to login three times until it works, never stored my language preference, the server is damn slow, nothing user friendly,… I ended up with a screen that says I have received an email with my order which I have not yet received. I had then to call the center to make sure the order went through, and they told me that the service never send out an email!
I have not yet eaten but I am already fed up… I can believe such a company can not get right someting that important!
UPDATE: Well I actually did get an email… so the lady on the phone was wrong.